Albert Rukwaro
Special to The Gardner News
This year’s hard winter was reflected on the number of electric outages in Gardner, according to a quarterly report presented to the utilities commission May 2.
In the report, Gonz Garcia, utilities director, noted that the city experienced 12 electric outages during the quarter compared to just three such outages during the winter months of 2017 and five in 2018.
Garcia said nine of the outages were caused by storms while three were caused by equipment failures. One outage was attributed to animals.
The report noted that the average workday response time for electric outages was four minutes, and it took city workers an average of 55 minutes to get power back on.
“The after-hours response time was 37 minutes, and the average after-hours length of outage was two hours and 55 minutes,” said Garcia.
There were seven sanitary sewer line repairs during the quarter affecting four customers. The overall average response time for sewer repairs was 19 minutes, and the average repair time was six hours and 42 minutes.
During the quarter, the department completed nine water distribution service repairs affecting 88 customers.
Garcia said the average response time for water distribution service repairs was 29 minutes, and the overall repair time was one hour and 55 minutes.
Andrew Krievens, commission chair, thanked city staff for the excellent response time during the winter months.
“Let me point out how grateful we all are for the excellent work done by the staff during this winter. We thank you,” he said.